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Frequently Asked Questions (FAQ)

Subjects

  • What's the difference between

    Send: This is the option you use if you want to send coins from Bitladon to a different wallet.

    Deposit: This is the option you use if you want to send coins to your account on Bitladon.

  • Is there a fee for sending and depositing coins?

    There are no costs to depositing coins on Bitladon.

    If you want to send your coins, there's a fee that differs per coin. Please not: This fee is not for Bitladon. This fee is used to make sure that the network will confirm the transaction faster.

    0x (ZRX)4.5 ZRX
    Aave (LEND)40 LEND
    AdEx (ADX)13 ADX
    Aelf (ELF)11 ELF
    Aeron (ARN)9 ARN
    Agrello (DLT)26 DLT
    Aion (AION)0.1 AION
    AirSwap (AST)55 AST
    Algorand (ALGO)0.01 ALGO
    Ambrosus (AMB)66 AMB
    Ankr (ANKR)10 ANKR
    Aragon (ANT)1.3 ANT
    Ardor (ARDR)3 ARDR
    Ark (ARK)0.2 ARK
    Augur (REP)0.1 REP
    Bancor (BNT)4.1 BNT
    Basic Attention Token (BAT)5 BAT
    Beam (BEAM)0.1 BEAM
    Binance Coin (BNB)0.01 BNB
    Bitcoin (BTC)0.0003 BTC
    Bitcoin Cash (BCH)0.001 BCH
    Bitcoin Cash SV (BCHSV)0.01 BCHSV
    Bitcoin Diamond (BCD)0.01 BCD
    Bitcoin Gold (BTG)0.0005 BTG
    BitShares (BTS)1 BTS
    BitTorrent (BTT)50 BTT
    BlackCoin (BLK)0.02 BLK
    Blox (CDT)20 CDT
    Bluzelle (BLZ)50 BLZ
    Bread (BRD)5 BRD
    Cardano (ADA)1 ADA
    Celer Network (CELR)350 CELR
    ChainLink (LINK)0.3 LINK
    Chiliz (CHZ)2 CHZ
    Chromia (CHR)1 CHR
    Cindicator (CND)200 CND
    Civic (CVC)50 CVC
    Cosmos (ATOM)0.005 ATOM
    COTI (COTI)40 COTI
    Crown (CRW)0.02 CRW
    Crypto.com (MCO)0.22 MCO
    Crypto.com Coin (CRO)1 CRO
    CyberMiles (CMT)1 CMT
    Dai (DAI)0.5 DAI
    Dash (DASH)0.002 DASH
    Decentraland (MANA)27 MANA
    Decred (DCR)0.01 DCR
    Dent (DENT)1200 DENT
    DigiByte (DGB)0.4 DGB
    District0x (DNT)57 DNT
    Dock (DOCK)100 DOCK
    Dogecoin (DOGE)2 DOGE
    Dragonchain (DRGN)7 DRGN
    Dusk Network (DUSK)1 DUSK
    Egretia (EGT)75 EGT
    Eidoo (EDO)1 EDO
    Elastos (ELA)0.1 ELA
    Electra (ECA)1 ECA
    Electroneum (ETN)100 ETN
    Elrond (ERD)100 ERD
    Energi (NRG)1 NRG
    Enigma (ENG)1.8 ENG
    Enjin Coin (ENJ)5 ENJ
    EOS (EOS)0.1 EOS
    Ethereum (ETH)0.01 ETH
    Ethereum Classic (ETC)0.01 ETC
    Everex (EVX)4 EVX
    Factom (FCT)0.01 FCT
    Fantom (FTM)55 FTM
    Feathercoin (FTC)0.2 FTC
    Fetch (FET)5 FET
    Function X (FX)1 FX
    FunFair (FUN)500 FUN
    GameCredits (GAME)0.2 GAME
    Gas (GAS)0 GAS
    Genesis Vision (GVT)0.1 GVT
    Gifto (GTO)22 GTO
    GoChain (GO)0.01 GO
    Golem (GNT)15 GNT
    Grin (GRIN)0.2 GRIN
    Groestlcoin (GRS)0.2 GRS
    Gulden (NLG)0.2 NLG
    GXChain (GXS)0.3 GXS
    Harmony (ONE)20 ONE
    Hedera Hashgraph (HBAR)1 HBAR
    High Performance Blockchain (HPB)1 HPB
    Holo (HOT)800 HOT
    Horizen (ZEN)0.002 ZEN
    HyperCash (HC)0.005 HC
    ICON (ICX)0.02 ICX
    Insolar (INS)5 INS
    IOStoken (IOST)1 IOST
    IoT Chain (ITC)1 ITC
    IOTA (MIOTA)0.5 MIOTA
    IoTeX (IOTX)61.7 IOTX
    Komodo (KMD)0.02 KMD
    Kyber Network (KNC)3.4 KNC
    Lisk (LSK)0.3 LSK
    Litecoin (LTC)0.01 LTC
    Loom Network (LOOM)25 LOOM
    Loopring (LRC)12.3 LRC
    LTO Network (LTO)10 LTO
    Lunyr (LUN)0.32 LUN
    Mainframe (MFT)258 MFT
    Maker (MKR)0.01242 MKR
    Matic Network (MATIC)100 MATIC
    Metal (MTL)2.1 MTL
    Mithril (MITH)17.02 MITH
    MonaCoin (MONA)0.2 MONA
    Monero (XMR)0.01 XMR
    Myriad (XMY)0.2 XMY
    Nano (NANO)0.01 NANO
    NavCoin (NAV)0.2 NAV
    Neblio (NEBL)0.01 NEBL
    Nebulas (NAS)0.1 NAS
    NEM (XEM)15 XEM
    NEO (NEO)0 NEO
    Nexo (NEXO)4 NEXO
    Nimiq (NIM)500 NIM
    Nucleus Vision (NCASH)1500 NCASH
    Nuls (NULS)0.01 NULS
    Nxt (NXT)3 NXT
    Obyte (GBYTE)0.002 GBYTE
    Ocean Protocol (OCEAN)1 OCEAN
    OKCash (OK)0.2 OK
    OmiseGo (OMG)0.5 OMG
    Ontology (ONT)1 ONT
    OST (OST)40 OST
    Particl (PART)0.1 PART
    PAX Gold (PAXG)0.0025 PAXG
    Paxos Standard (PAX)0.5 PAX
    Peercoin (PPC)0.02 PPC
    Phantasma (SOUL)4 SOUL
    PinkCoin (PINK)0.2 PINK
    PIVX (PIVX)0.2 PIVX
    Po.et (POE)160 POE
    Polymath (POLY)5 POLY
    Populous (PPT)5.962 PPT
    Power Ledger (POWR)7.4 POWR
    Pundi X (NPXS)3000 NPXS
    Qtum (QTUM)0.01 QTUM
    Quant (QNT)0.2 QNT
    Quantstamp (QSP)41 QSP
    Radium (RADS)0.2 RADS
    Raiden Network Token (RDN)7 RDN
    Ravencoin (RVN)1 RVN
    Red Pulse Phoenix (PHB)1 PHB
    ReddCoin (RDD)2 RDD
    Ren (REN)80 REN
    Request Network (REQ)22.6 REQ
    Selfkey (KEY)280 KEY
    Siacoin (SC)0.1 SC
    Skycoin (SKY)0.02 SKY
    SOLVE (SOLVE)1.25 SOLVE
    SONM (SNM)34 SNM
    Spendcoin (SPND)1 SPND
    Status (SNT)36 SNT
    Steem (STEEM)0.01 STEEM
    Stellar (XLM)0.01 XLM
    Storj (STORJ)3.1 STORJ
    Storm (STORM)2429 STORM
    Stratis (STRAT)0.1 STRAT
    Syscoin (SYS)1 SYS
    Tael (WABI)3.9 WABI
    Telcoin (TEL)5000 TEL
    TenX (PAY)29.87 PAY
    Tether (USDT)0.5 USDT
    Tezos (XTZ)0.5 XTZ
    TomoChain (TOMO)0.02 TOMO
    TRON (TRX)1 TRX
    TrueUSD (TUSD)0.5 TUSD
    Ubiq (UBQ)0.01 UBQ
    Unibright (UBT)1 UBT
    UTRUST (UTK)1 UTK
    V Systems (VSYS)10 VSYS
    V-ID (VIDT)15 VIDT
    VeChainThor (VET)100 VET
    Verge (XVG)0.1 XVG
    Vertcoin (VTC)0.02 VTC
    Viacoin (VIA)0.01 VIA
    Viberate (VIB)23 VIB
    Voyager Token (VGX)4.9 VGX
    Waltonchain (WTC)0.4 WTC
    Wanchain (WAN)0.1 WAN
    Waves (WAVES)0.002 WAVES
    WAX (WAXP)147.6 WAXP
    WePower (WPR)130 WPR
    Wirex Token (WXT)60 WXT
    XRP (XRP)0.25 XRP
    Zcash (ZEC)0.005 ZEC
    Zcoin (XZC)0.02 XZC
    Zilliqa (ZIL)43.8 ZIL

  • What's the minimum for sending coins?

    Each and every coin has is own minimum. Below you can find a list with the minimum per coin.

     

    0x (ZRX)20.00000000 ZRX
    Aave (LEND)400.00000000 LEND
    AdEx (ADX)14.00000000 ADX
    Aelf (ELF)7.60000000 ELF
    Aeron (ARN)3.60000000 ARN
    Agrello (DLT)50.00000000 DLT
    Aion (AION)0.20000000 AION
    AirSwap (AST)120.00000000 AST
    Algorand (ALGO)1.00000000 ALGO
    Ambrosus (AMB)60.00000000 AMB
    Ankr (ANKR)5.00000000 ANKR
    Aragon (ANT)2.60000000 ANT
    Ardor (ARDR)4.00000000 ARDR
    Ark (ARK)0.40000000 ARK
    Augur (REP)0.20000000 REP
    Bancor (BNT)1.80000000 BNT
    Basic Attention Token (BAT)10.00000000 BAT
    Beam (BEAM)1.00000000 BEAM
    Binance Coin (BNB)0.26000000 BNB
    Bitcoin (BTC)0.00130000 BTC
    Bitcoin Cash (BCH)0.02000000 BCH
    Bitcoin Cash SV (BCHSV)0.02000000 BCHSV
    Bitcoin Diamond (BCD)0.02000000 BCD
    Bitcoin Gold (BTG)0.00200000 BTG
    BitShares (BTS)50.00000000 BTS
    BitTorrent (BTT)200.00000000 BTT
    BlackCoin (BLK)0.06000000 BLK
    Blox (CDT)150.00000000 CDT
    Bluzelle (BLZ)80.00000000 BLZ
    Bread (BRD)10.00000000 BRD
    Cardano (ADA)4.00000000 ADA
    Celer Network (CELR)200.00000000 CELR
    ChainLink (LINK)4.80000000 LINK
    Chiliz (CHZ)60.00000000 CHZ
    Chromia (CHR)50.00000000 CHR
    Cindicator (CND)200.00000000 CND
    Civic (CVC)60.00000000 CVC
    Cosmos (ATOM)0.20000000 ATOM
    COTI (COTI)200.00000000 COTI
    Crown (CRW)0.04000000 CRW
    Crypto.com (MCO)0.56000000 MCO
    Crypto.com Coin (CRO)10.00000000 CRO
    CyberMiles (CMT)2.00000000 CMT
    Dai (DAI)6.00000000 DAI
    Dash (DASH)0.10000000 DASH
    Decentraland (MANA)32.00000000 MANA
    Decred (DCR)0.03000000 DCR
    Dent (DENT)50000.00000000 DENT
    DigiByte (DGB)0.60000000 DGB
    District0x (DNT)145.00000000 DNT
    Dock (DOCK)200.00000000 DOCK
    Dogecoin (DOGE)6.00000000 DOGE
    Dragonchain (DRGN)20.00000000 DRGN
    Dusk Network (DUSK)2.00000000 DUSK
    Egretia (EGT)150.00000000 EGT
    Eidoo (EDO)2.00000000 EDO
    Elastos (ELA)0.20000000 ELA
    Electra (ECA)100.00000000 ECA
    Electroneum (ETN)500.00000000 ETN
    Elrond (ERD)500.00000000 ERD
    Energi (NRG)10.00000000 NRG
    Enigma (ENG)10.00000000 ENG
    Enjin Coin (ENJ)40.00000000 ENJ
    EOS (EOS)0.20000000 EOS
    Ethereum (ETH)0.05000000 ETH
    Ethereum Classic (ETC)0.02000000 ETC
    Everex (EVX)8.00000000 EVX
    Factom (FCT)0.03000000 FCT
    Fantom (FTM)110.00000000 FTM
    Feathercoin (FTC)0.60000000 FTC
    Fetch (FET)10.00000000 FET
    Function X (FX)5.00000000 FX
    FunFair (FUN)1500.00000000 FUN
    GameCredits (GAME)0.60000000 GAME
    Gas (GAS)1.00000000 GAS
    Genesis Vision (GVT)0.30000000 GVT
    Gifto (GTO)36.00000000 GTO
    GoChain (GO)1.00000000 GO
    Golem (GNT)50.00000000 GNT
    Grin (GRIN)15.00000000 GRIN
    Groestlcoin (GRS)0.40000000 GRS
    Gulden (NLG)0.60000000 NLG
    GXChain (GXS)0.60000000 GXS
    Harmony (ONE)40.00000000 ONE
    Hedera Hashgraph (HBAR)5.00000000 HBAR
    High Performance Blockchain (HPB)7.00000000 HPB
    Holo (HOT)2500.00000000 HOT
    Horizen (ZEN)0.00400000 ZEN
    HyperCash (HC)0.10000000 HC
    ICON (ICX)0.04000000 ICX
    Insolar (INS)10.00000000 INS
    IOStoken (IOST)190.20000000 IOST
    IoT Chain (ITC)10.00000000 ITC
    IOTA (MIOTA)50.00000000 MIOTA
    IoTeX (IOTX)123.40000000 IOTX
    Komodo (KMD)0.00400000 KMD
    Kyber Network (KNC)5.60000000 KNC
    Lisk (LSK)0.20000000 LSK
    Litecoin (LTC)0.10000000 LTC
    Loom Network (LOOM)50.00000000 LOOM
    Loopring (LRC)20.80000000 LRC
    LTO Network (LTO)30.00000000 LTO
    Lunyr (LUN)0.56000000 LUN
    Mainframe (MFT)900.00000000 MFT
    Maker (MKR)0.30000000 MKR
    Matic Network (MATIC)200.00000000 MATIC
    Metal (MTL)4.40000000 MTL
    Mithril (MITH)76.00000000 MITH
    MonaCoin (MONA)0.60000000 MONA
    Monero (XMR)0.10000000 XMR
    Myriad (XMY)0.60000000 XMY
    Nano (NANO)1.00000000 NANO
    NavCoin (NAV)0.60000000 NAV
    Neblio (NEBL)0.10000000 NEBL
    Nebulas (NAS)0.20000000 NAS
    NEM (XEM)8.00000000 XEM
    NEO (NEO)1.00000000 NEO
    Nexo (NEXO)80.00000000 NEXO
    Nimiq (NIM)5000.00000000 NIM
    Nucleus Vision (NCASH)2000.00000000 NCASH
    Nuls (NULS)0.02000000 NULS
    Nxt (NXT)6.00000000 NXT
    Obyte (GBYTE)0.06000000 GBYTE
    Ocean Protocol (OCEAN)10.00000000 OCEAN
    OKCash (OK)0.60000000 OK
    OmiseGo (OMG)0.74000000 OMG
    Ontology (ONT)2.00000000 ONT
    OST (OST)80.00000000 OST
    Particl (PART)0.30000000 PART
    PAX Gold (PAXG)0.05000000 PAXG
    Paxos Standard (PAX)6.00000000 PAX
    Peercoin (PPC)0.06000000 PPC
    Phantasma (SOUL)25.00000000 SOUL
    PinkCoin (PINK)10.00000000 PINK
    PIVX (PIVX)0.10000000 PIVX
    Po.et (POE)700.00000000 POE
    Polymath (POLY)10.00000000 POLY
    Populous (PPT)0.66000000 PPT
    Power Ledger (POWR)14.20000000 POWR
    Pundi X (NPXS)10000.00000000 NPXS
    Qtum (QTUM)0.02000000 QTUM
    Quant (QNT)2.00000000 QNT
    Quantstamp (QSP)200.00000000 QSP
    Radium (RADS)0.60000000 RADS
    Raiden Network Token (RDN)14.00000000 RDN
    Ravencoin (RVN)2.00000000 RVN
    Red Pulse Phoenix (PHB)4.00000000 PHB
    ReddCoin (RDD)6.00000000 RDD
    Ren (REN)40.00000000 REN
    Request Network (REQ)45.20000000 REQ
    Selfkey (KEY)322.00000000 KEY
    Siacoin (SC)1.00000000 SC
    Skycoin (SKY)4.00000000 SKY
    SOLVE (SOLVE)100.00000000 SOLVE
    SONM (SNM)160.00000000 SNM
    Spendcoin (SPND)5.00000000 SPND
    Status (SNT)64.00000000 SNT
    Steem (STEEM)0.02000000 STEEM
    Stellar (XLM)21.00000000 XLM
    Storj (STORJ)7.00000000 STORJ
    Storm (STORM)240.00000000 STORM
    Stratis (STRAT)0.30000000 STRAT
    Syscoin (SYS)2.00000000 SYS
    Tael (WABI)24.00000000 WABI
    Telcoin (TEL)5000.00000000 TEL
    TenX (PAY)6.00000000 PAY
    Tether (USDT)6.00000000 USDT
    Tezos (XTZ)10.00000000 XTZ
    TomoChain (TOMO)10.00000000 TOMO
    TRON (TRX)10.00000000 TRX
    TrueUSD (TUSD)6.00000000 TUSD
    Ubiq (UBQ)0.03000000 UBQ
    Unibright (UBT)10.00000000 UBT
    UTRUST (UTK)10.00000000 UTK
    V Systems (VSYS)200.00000000 VSYS
    V-ID (VIDT)50.00000000 VIDT
    VeChainThor (VET)2000.00000000 VET
    Verge (XVG)0.20000000 XVG
    Vertcoin (VTC)0.06000000 VTC
    Viacoin (VIA)1.00000000 VIA
    Viberate (VIB)46.00000000 VIB
    Voyager Token (VGX)6.40000000 VGX
    Waltonchain (WTC)0.08000000 WTC
    Wanchain (WAN)0.20000000 WAN
    Waves (WAVES)0.10000000 WAVES
    WAX (WAXP)3.00000000 WAXP
    WePower (WPR)260.00000000 WPR
    Wirex Token (WXT)200.00000000 WXT
    XRP (XRP)22.00000000 XRP
    Zcash (ZEC)0.01000000 ZEC
    Zcoin (XZC)0.04000000 XZC
    Zilliqa (ZIL)200.00000000 ZIL

  • How long until I receive my coins?

    This differs per coin. Sending and receiving Bitcoin can take a few hours, while Ethereum usually takes a few minutes.

     

  • Why can't I withdraw my coins?

    To prevent fraudulent transactions as much as possible, cryptocurrency withdrawal is turned off in the first 72 hours. 

    However, it is possible to withdraw your coins. In order to withdraw your coins, you need you verify your account. You can verify your account via 'Account details'.

  • What's the minimun to receive coins on my Bitladon account?

    To send your coins to your Bitladon account, the amount has to have a minimum value of €5,-.

    The reason for this is that we have to pay a transactional fee to process the coins.

  • Where can I find my transaction ID (TXID)

    1: Make sure you are logged in

    2: Go to "My Account" -> "Transactions" -> "Crypto Withdrawals"

    3: Here you will find the address to which it was sent, the date and time of the withdrawal and the TXID.

Need help?

Take a look at our FAQ page. Frequently asked questions are answered on that page. If your question isn't answered in the FAQ, feel free to contact us.

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