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Frequently Asked Questions (FAQ)

Subjects

  • What is Bitladon?

    Bitladon is a platform on which you can buy and sell cryptocurrency. 
    We make it possible to buy and sell cryptocurrency, 24 hours a day, seven days a week.

    Bitladon is part of Coin Meester B.V.
    Coin Meester B.V. is a company registered in The Netherlands with Dutch owners: Boyd Meuleman & Mitchell Zandwijken.

  • Why should I choose Bitladon?

    We make it possible for you to deposit money on your account with iDeal. Once you've bought a coin with the deposited euro's, these will instantly be visible in your account. We put a lot of time and effort into this process to make this all automatic and so you don't have to wait ages for your coins to appear.

    "What you see is what you get". There are no hidden costs while buying/selling coins. The amount you see, is the amount you get or pay.

  • Is it easy to contact you?

    Definitely. On workdays from 9 AM to 5 PM, you can reach us by phone, e-mail and chat. We usually reply to e-mails within an hour. After 5 PM and during the weekend, you can reach us by e-mail, but the response time might be longer.

  • Are you trustworthy?

    We would say so! Many others think so, too. You can check out their opinion on Trustpilot. (https://www.trustpilot.com/review/bitcoinmeester.nl) 

    Our company is registered in The Netherlands and we've taken the needed measures to ensure safety for your cryptocurrency. 

  • Do I have to get my own wallet?

    You don’t have to! The coins are stored safely on several hardware/offline wallets. It’s definitely easier to exchange and sell your coins if they’re already in your account, but if you want to store the coins on your own wallet, you can send them to yourself.

  • Do you have a referral program?

    Yes, we do! Once you’ve logged in, you can go to “account details” and scroll down until you see: “Earn money with our referral program”. Here you can see your unique referral link. Make sure that the person you’re referring us to, uses this link to register their account.

    The unique link looks like this: https://www.bitladon.com/?r=10005554
    Please note: This link is an example; make sure you use your own!

  • Do you have an iOS and/or Android app?

    We do not have our own app yet, but we’re working on it!

Need help?

Take a look at our FAQ page. Frequently asked questions are answered on that page. If your question isn't answered in the FAQ, feel free to contact us.

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Five frequently asked questions

Here you'll see five of the most commonly asked questions

  • What is Bitladon?
  • Why should I choose Bitladon?
  • Is there a limit for selling and buying coins?
  • What's the difference between "Send" and "Deposit"?
  • Do you have enough coins in stock?